Need help?

I usually reply within 48 hours.

Email danny.ng.it@gmail.com. Tell me your iPhone model, iOS version and what happened. You can also write from the app: Settings, then Help & feedback.

Common questions

Why does PhoneNap need Screen Time access?

Screen Time is how iOS lets an app pause other apps and count how long you used them. PhoneNap only sees the apps you pick, as anonymous tokens from Apple, and nothing leaves your phone. Without it, focus sessions, your pet and the shop still work.

An app I picked isn't being paused

Try these in order:

Check that Pause before opening is on for that app group in PhoneNap.
In iOS Settings, open Screen Time and make sure PhoneNap still has access. If PhoneNap shows Screen time is off on the Home screen, tap it to turn access back on.
Open the group, tap Edit apps and pick the app again.
Restart your iPhone. iOS sometimes needs this after an update.

Still stuck? Email me the app name and your iOS version.

I really need an app right now

On the pause screen, take the breath and choose to open the app for a few minutes. If a Strict rule is blocking you, hold Emergency unlock for 3 seconds. You get one emergency unlock a week. Phone calls to emergency numbers always work: iOS never lets an app block them.

My pet looks sad. Will it die?

Never. Pets in PhoneNap can't die and food never goes below zero. A sad pet just needs a good day: finish a focus session or stay under your limit and it perks up.

When does my day end?

Your day closes at the daily summary time, 10 PM unless you change it. Pick any time from 6 PM to 11:30 PM in Settings, under Daily summary. A new time starts the next day, so today's progress is never cut short.

How do I add the widget or turn off the Live Activity?

Touch and hold your Home Screen or Lock Screen, tap Edit, then Add Widget, and search for PhoneNap. The focus Live Activity is on by default; turn it off in PhoneNap Settings, under Live Activity.

How do I restore PhoneNap Pro on a new iPhone?

How do I cancel my subscription?

Open iOS Settings, tap your name, then Subscriptions, then PhoneNap Pro, and tap Cancel Subscription. Cancel at least 24 hours before the renewal date to avoid the next charge. Pro stays active until the end of the period you paid for.

Can I get a refund?

Apple handles all payments, so refunds go through Apple. Request one at reportaproblem.apple.com.

Does PhoneNap collect my data?

No. There are no servers, no analytics and no account. Read the Privacy Policy for the details.

Reporting a bug

Copy this into an email to danny.ng.it@gmail.com. Screenshots help a lot.

Subject: PhoneNap bug: [short description]

iPhone model: (for example, iPhone 15 Pro)
iOS version: (Settings, General, About)
PhoneNap version: (App Store page, or Settings in PhoneNap)

What happened:

What I expected:

Steps to make it happen again:
1.
2.
3.

Who answers

PhoneNap is made by one person, Danny, in Vietnam. Every email is read. If you haven't heard back in two days, please check your spam folder and write again.